Frequently Asked Questions

Fees are not covered by OHIP. Many extended health care plans offer coverage for mental health services. It is important to check your coverage details with your insurance or group benefits provider for both the type of coverage and the amounts covered under your policy.

If you are covered by Blue-Cross/Medavie as part of the RCMP, Canadian Armed Forces and/or as a Veteran we invite you to inquire about our psychologists who are registered providers.

We accept credit cards and Interac e-transfer. (3rd parties may also pay by cheque with advanced authorization.) All therapy clients are expected to pay at the conclusion of a session. Assessment clients are required to either have funds kept on retainer with Guidepoint Clinic (any unused portion is refunded) or their lawyer can keep the funds in trust until completion of the assessment report.

The frequency of therapy sessions depends on your individual needs and treatment plan. It can range from weekly sessions to monthly check-ins.

Currently we only offer services in English. Assessments can sometimes be conducted with the assistance of a certified interpreter at the expense of the client.

Individual therapy sessions typically last 50 minutes.