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We look forward to hearing from you and will reply within 1 business day.

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Contacting Guidepoint – What Happens Next?

We truly value your reach-out, and we’re here to assist in whatever way we can. Whether you’re seeking therapy, want more information about our services, or you have questions before beginning, we welcome your message.

Smiling healthcare professional using phone in office with laptop and medical tools.

When you contact us, here’s what you can expect:

  • Within 24 business hours, someone from Guidepoint will review your message and respond.
  • We’ll help direct you to the right clinician or service based on your needs and location.

Your message helps us understand how to serve you better even if you’re not yet ready to begin therapy, we’ll try to guide you toward resources or next steps.

Ways To Contact Us

Book Now
Free 20-minute Consultation Available
Phone

(416) 639-2111

Email

office@guidepoint.ca

Response Time & Availability

  • Standard response time: 24-48 business hours
  • If you contact us outside business hours, rest assured we will respond the next business day.
  • In urgent or emergency situations, please call 911 or visit your nearest emergency department.

What To Include In Your Message

  • Your full name
  • Best email or phone to reach you
  • Brief description of your reason for contacting us (e.g. therapy, assessment, referral)
  • Your location
  • Any scheduling preferences or constraints
  • Any questions you already have

Contact Us!

If you have questions or prefer to book an appointment through our contact form, send us a message. We will respond within one business day.

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Common Questions

If you haven’t received a reply within 48 hours, please check your spam or junk folder. If still nothing, feel free to call us directly.

Yes — your messages are protected under our confidentiality and privacy policy. It will only be viewed by Guidepoint admin staff or associates as needed.

The form is primarily for inquiries. For scheduling, we may ask you follow-up questions or send you a direct link.

Yes, we welcome referrals. Please indicate in your message if you’re a referring professional and provide contact / background details.